Telco Integration
Echopass has developed tightly integrated relationships with Sprint and XO Communications to provide managed telephone connections from the moment your customers contact you. Whether your agents are using Echopass voice or data services, or your customers are interacting with agents via phone, fax, email or chat, Echopass manages and stands behind the service. Our telco integration even extends to agents working remotely. This completely managed bandwidth solution allows Echopass enabled Call and Contact Centers to deploy an IP based solution that provides managed Quality of Service end-to-end.
