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Below are archives of recent Echopass webinars. Topics include education on cloud-based contact centers as an industry, as well as unique benefits Echopass delivers to its clients.
Learn how to prepare your organization to make the move to the cloud and make a seamless transition to cloud-based applications such as ACDs, IVR, Dialers and other support programs. This webinar is 60 minutes in length.
Learn why cloud-based contact are viable and secure alternatives for contact centers of all sizes. This compelling and insightful webinar will address the unique characteristics of cloud-based solutions for large enterprises. This webinar is 60 minutes in length.
In this second of a two-part series of educational webinars from Echopass, Ian Jacobs of Ovum discusses the 4 common misperceptions of cloud/hosted contact centers in large enterprises. This webinar is 15 minutes in length.
Cloud-based contact center solutions for the large enterprise are more than just hype. Learn how one of the largest insurance providers in North America successfully implemented an enterprise level deployment of thousands of seats in the cloud, and is reaping the dramatic benefits today in the contact center and the back office. This webinar is 37 minutes in length.
Moving to the cloud can transform your operations with greater agility, business transformation, improved scalability, enhanced business continuity, and the virtualization for multiple contact centers. Learn how five Echopass clients have embraced the cloud to enjoy game changing benefits for their businesses. This webinar is 50 minutes in length.