Our Core Values Company Background Leadership Awards

Our Core Values

Integrity: We will make all business decisions with a steadfast determination to do the “right thing”.

“Integrity is precious and the only thing we have that only we can give away, as individuals, and as a company.”
Vin Deschamps, Echopass CEO & Chairman

Fairness & Respect: We will treat our clients, vendors and employees with the highest degree of dignity, equality and trust.

Communication: Communication with customers, vendors, and employees is open, honest, safe and respectful. We communicate without fear of retribution.

What We Promise and Deliver to Customers

Reliability: Echopass can be trusted to consistently deliver on its commitments.

Responsiveness: Echopass can be trusted to react quickly & positively to your needs today & tomorrow.

Reduce Cost & Complexity : Echopass can be trusted to help you quickly realize a significant and measurable improvement to your contact center’s total cost of ownership.

Looking for more detailed information on our promises? Please click here to send an email to our Chief Marketing Officer and he will follow up with you.

"The hosted contact center market is served by a number of solution providers, including the traditional contact center infrastructure vendors, telecommunications companies, outsourcers, and niche hosted service providers. Echopass is one of the very few companies in that mix that is both fully focused on, and has an integrated solution built from ground up for, Enterprise-class clients."

Frost & Sullivan