Contact Center On-Demand Platform and Technology Security and Compliance Services FAQs

FAQs

Customer Relationship Management

Does Echopass deliver CRM capabilities?

Echopass integrates with virtually any CRM software that our customers already use or prefer.

Almost every Echopass customer has some type of front end CRM and/or back end database management systems integration as part of their total Echopass solution.

With which third party CRM systems can Echopass Interface?

Echopass integrates with numerous CRM applications including:

Salesforce.com
RightNow Technologies
Microsoft
Netsuite
Onyx
Saleslogix

Echopass has successfully integrated with many other applications and Database Management Systems including:

Oracle
Fidelity
Remedy
PeopleSoft
Siebel