Physical, network and logical security

Explore how to provide ongoing security and compliance for your cloud-based contact center.

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Learn about how your customers can have a truly personalized
and integrated self-service experience.

Cloud-based benefits

Learn how Overstock.com saved over $26 million in 5 years
with their Echopass cloud-based contact center.

Solution Differentiation

What Genesys | Echopass Can Do For You

Echopass is the market leading provider of cloud-based contact centers in North America, serving large enterprises with up to 20,000 agents.

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Hosted Market Leader, Again!

Why Genesys | Echopass Leads the Market

"Experience with large enterprises, effective execution, all-in-one suite, security & privacy protection, and strong brand name enable Echopass to dominate the hosted market."